An ongoing series taking an inside look at how IPSA Security Services works — our founding philosophy, how we match security solutions to each property, the people behind the service, and what sets our approach apart.
Picture the last time someone walked into your building and something felt off. Maybe they were agitated. Maybe they were confused. Maybe they just didn’t belong. Now picture the officer at the front who handled it. What did they do? How did they read the room? Did they make it worse or did they make it disappear? That moment—quiet, unglamorous, over in three
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After exploring our foundational principles and property match methodology in previous articles, it’s time to meet the team that transforms security concepts into meaningful people-powered, community expertise partnerships. These conversations reveal how company culture directly impacts the customized solutions and integrated reporting technology that set IPSA apart in Phoenix and Austin markets. When facility managers
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When Derek Oldham and Dan Wachtler founded IPSA Security Services in 2010, they had a clear vision: create a security company that truly understands each property’s unique needs rather than applying generic, one-size-fits-all solutions. Today, as we serve properties across Phoenix and Austin, that foundational principle guides every partnership we form. But here’s the question
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Putting People First in Security In 2010, while most security companies were focused on scaling operations and standardizing procedures, Derek Oldham and Dan Wachtler saw a fundamental flaw in the industry. Having worked for large security corporations, they experienced firsthand how the “one-size-fits-all” approach was failing both clients and security officers. “We came from large
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At IPSA Security Services, we understand that cultivating strong relationships between our unarmed guards and the clients they serve is critical for delivering the highest levels of satisfaction. When guards bond with those they protect, it enhances safety, communication and goodwill all around. That’s why we make it a priority to establish alignment and open
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As a property owner or manager, having up-to-date information on the status of your security program is critical. Unfortunately, many security companies still rely on outdated reporting methods that leave clients in the dark between infrequent updates. At IPSA, we recognize the need for real-time visibility into security operations so you can make informed decisions.
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